Shipping policy

Shipping Policy

Effective Date: July 2026

At Laiksod, we are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy to understand how we process and ship your purchases.

1. Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully received.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During busy periods, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

2. Shipping Destinations

We currently ship throughout the United Kingdom.

Availability for additional destinations may vary and will be displayed during checkout if applicable.

3. Delivery Times

Estimated delivery times are:

  • United Kingdom: 3–7 business days

Please note that these are estimated delivery times and are not guaranteed.

4. Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

From time to time, we may offer Free Shipping on selected products or promotional offers.

Any applicable shipping charges will be clearly displayed before payment is completed.

5. Tracking Your Order

Where available, tracking details will be sent to your email once your order has been dispatched.

If you have not received tracking information within a reasonable time, please contact our customer support team.

6. Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Severe weather
  • Courier delays
  • Public holidays
  • Customs inspections (where applicable)
  • High shipping volumes
  • Other unforeseen events

Laiksod is not responsible for delays caused by third-party delivery companies.

7. Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

Laiksod cannot be held responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping details, please contact us immediately. We will do our best to update your information before your order is dispatched.

8. Lost or Missing Parcels

If your package appears to be lost:

  • Check the tracking information.
  • Contact the delivery carrier if appropriate.
  • If the issue remains unresolved, contact us and we will assist in investigating the shipment.

9. Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of receiving your package.

Please provide:

  • Your order number
  • Photos of the damaged item
  • Photos of the shipping packaging

We will review your claim and work to provide a replacement, repair, or refund where appropriate.

10. Refused Deliveries

If an order is refused or cannot be delivered due to incorrect address information or failure to accept delivery, any return shipping costs or carrier fees may be deducted from your refund where permitted by law.

11. Contact Us

If you have any questions about shipping or your order, please contact us:

Laiksod

Email: laiksodm@outlook.com

Phone: +44 203 288 1389

Address:
20 Forrester Way
London, E15 1GN
United Kingdom

Thank you for shopping with Laiksod. We appreciate your business and are committed to providing reliable service and timely delivery.